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Desk Report: Dhaka has emerged as a meeting point
for global marketing leaders, academics and industry experts to explore how
artificial intelligence (AI) can transform marketing while preserving human
creativity, ethics and consumer trust. The two-day World Marketing Forum
(WMF) 6.0, held recently at BRAC University, brought together prominent
international and local professionals under the theme “Artificial Intelligence
in Marketing: Human + Tech”.Presented by Walton Hi-Tech
Industries PLC and powered by ACI Motors Limited, the sixth edition of the
international forum was convened by the World Marketing Council (WMC) and
co-hosted by Bangladesh Brand Forum in partnership with BRAC University and
BRAC Business School.The discussions focused on a critical
question: how can businesses benefit from rapidly advancing AI without losing
the human values that make marketing meaningful?Professor Philip Kotler, renowned
American marketing scholar and author, delivered the opening keynote virtually,
highlighting AI's potential to improve business efficiency, understand customer
needs, identify market opportunities and forecast sales and profits.However, he cautioned businesses
against excessive dependence on technology, stressing that human creativity,
supervision and judgment must remain central to marketing decisions. He also
called for closer cooperation between marketing and finance teams to ensure
that AI investments deliver measurable business benefits.Hermawan Kartajaya, co-founder of the
World Marketing Forum and founder of the Asia Marketing Federation, emphasised
that technology must work alongside human values, creativity, trust and social
responsibility. He urged businesses to move beyond conventional competition by
creating new products, experiences and markets while generating positive social
and environmental impacts.Other international speakers included
Tara Yoon of Google, Eric Ku of Itrain Asia, Dr Dan Visitchaichan of Thailand,
Helen McIntee-Carlisle of the African Marketing Confederation and Ralf Strauss
of the European Marketing Confederation.Bangladeshi experts, including
Professor Syed Ferhat Anwar, Vice-Chancellor of BRAC University, and Dr A. K.
Enamul Haque, Director General of the Bangladesh Institute of Development
Studies (BIDS), also shared their insights.The forum featured 10 keynote
sessions, two case studies and two panel discussions. Key discussions examined
how affordable AI tools could help small and medium enterprises compete with
larger businesses and how universities and industries could jointly develop
practical solutions.A major outcome was the adoption of
the Dhaka Declaration, titled “Marketing for Global Good: Y2030 & Beyond”.
Jointly endorsed by the World Marketing Council and the marketing federations
of Asia, Africa and Europe, it reflects a shared commitment across 54 countries
to responsible and socially beneficial marketing.The forum concluded with a strong
message that AI should complement, not replace, human intelligence. Experts
agreed that the future of marketing will depend on balancing technological
innovation with ethics, creativity, accountability and public trust.
Organised by Bangladesh Brand Forum,
WMF 6.0 was supported by PRAN and several national and international
organisations.